Terms of Service

Last updated: 9 February 2026

OVERVIEW

This website is operated by gotomarti.com (“we”, “us”, “our”).

By visiting our site and/or placing an order, you agree to be bound by these Terms of Service (“Terms”), including our Refund Policy, Privacy Policy, and Shipping Policy.

If you do not agree to these Terms, you may not use this website.

SECTION 1 – ELIGIBILITY

By using this website, you confirm that:

• You are at least 18 years old
• You are legally capable of entering into a binding agreement
• All information provided is accurate and truthful

We reserve the right to refuse service to anyone at any time.

SECTION 2 – USE OF WEBSITE

You agree not to:

• Use the website for unlawful or fraudulent purposes
• Submit false or misleading information
• Interfere with website security or functionality
• Transmit harmful code, malware, or viruses

Violation of these Terms may result in immediate account restriction.

SECTION 3 – PRODUCT INFORMATION

We make every effort to display product descriptions and images accurately.

However:

• Colors may vary depending on device display
• Product availability may change without notice
• Prices are subject to change at any time

We reserve the right to limit or refuse orders at our discretion.

SECTION 4 – ORDER ACCEPTANCE & VERIFICATION

We reserve the right to:

• Refuse or cancel any order
• Limit quantities per customer, household, or order
• Verify order information before processing or shipping

Orders suspected of fraud, abuse, or unauthorized activity may be cancelled without notice.

SECTION 5 – PAYMENT TERMS

We accept payment methods available at checkout, including:

• Visa
• Mastercard
• American Express
• Other approved payment methods displayed during checkout

All online payments are processed securely through trusted third-party payment providers.

We do not store full payment card details on our servers.

SECTION 6 – RETURNS & REFUNDS

All returns and refunds are governed by our Refund & Return Policy:

https://gotomarti.com/refund-policy

We reserve the right to deny refund requests that do not comply with our published policy.

Nothing in this section limits your statutory rights under applicable UK consumer law.

SECTION 7 – THIRD-PARTY SERVICES

Our website may contain links to third-party websites, applications, or services.

We are not responsible for:

• Content
• Security
• Privacy practices
• Availability

of third-party platforms.

SECTION 8 – LIMITATION OF LIABILITY

To the fullest extent permitted by law:

gotomarti.com shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or revenue
• Delivery delays caused by third-party couriers
• Events beyond our reasonable control

All products and services are provided “as is” unless otherwise required by law.

SECTION 9 – FRGBP PREVENTION

We actively monitor suspicious activities to protect our customers and business.

Accounts involved in:

• Fraudulent chargebacks
• False damage claims
• Abuse of refund policies
• Unauthorized payment activity

may be restricted, suspended, or permanently banned.

SECTION 10 – INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

• Logos
• Images
• Product descriptions
• Website design
• Graphics and branding

remains the property of gotomarti.com or its licensors and may not be copied, reproduced, or distributed without permission.

SECTION 11 – TERMINATION

We may terminate or suspend access to our Services at any time if you violate these Terms or engage in prohibited activities.

SECTION 12 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales, subject to any mandatory consumer protections that apply to you.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of England and Wales, except where applicable consumer law gives you the right to bring proceedings elsewhere in the UK.

SECTION 13 – CHANGES TO TERMS

We reserve the right to update, modify, or replace these Terms at any time.

Continued use of the website following any changes constitutes acceptance of the revised Terms.

SECTION 14 – UK CONSUMER RIGHTS

Nothing in these Terms excludes, restricts, or modifies any statutory rights or remedies available under applicable UK consumer law.

Customers may have statutory remedies where goods are faulty, not as described or otherwise do not meet applicable consumer standards.

SECTION 15 – CONTACT INFORMATION

If you have any questions regarding these Terms, please contact:

📧 Email: [email protected]

Gotomarti Customer Support
London
United Kingdom

Business Hours:
Monday – Friday
09:00 – 18:00 (UK time)